About Us
Who We Are
Minale is the store name used on this website. The website is operated by SHORTLAND NEWSAGENT PTY LTD, and the same legal business name is used in our footer, contact information, and customer policies.
Store project year: 2026. This page does not claim a longer operating history or years of experience; it is intended to give customers clear information about the current store, its product focus, and its support details.
What We Sell
Minale offers tea trays selected with clear material, size, drainage, surface, and intended tea service details.
Our product pages are written to show practical details such as material, size, color, package quantity, intended use, care notes, and what is included in the package. This helps customers compare tea trays before placing an order.
How We Work
We aim to keep product descriptions, prices, shipping information, return terms, and contact details consistent across the website and checkout. Orders are processed in USD, and available payment methods are shown during Shopify checkout.
For shipping to United States, our policy explains the processing time, estimated transit time, tracking process, and what to do if a package is delayed, damaged, or incorrect. Return requests are handled according to the Return & Refund Policy shown on this website.
Our Commitment
We review product listings for clear wording, complete package information, and images that match the item being sold. We avoid unsupported claims about rankings, awards, guaranteed results, or business history.
If a customer has a question about an order or a product page, the support team can review the request using the order number, the email address used at checkout, and any relevant photos when needed.
Store Information
Legal business name: SHORTLAND NEWSAGENT PTY LTD
Store name: Minale
Product category: tea trays
Customer support: info@minale.shop
Phone: +61485870133
Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST
Business address: 272 Sandgate Road, Shortland, NSW 2307 Australia